Refund and Returns Policy

RETURN POLICY

Last Updated: 4/01/2020

Returns/Exchanges

Thank you for your purchase. We want you to love your purchase; however, if you are not completely satisfied, you may return the item within 30 days of receiving it for a refund, exchange, or credit.

To be eligible for a return, your item should be unused and in the same condition that you received it. It should also be in the original packaging, and a receipt or proof of purchase should be included. We do not accept returns of items that are worn, damaged, washed, or altered in any way.

Non-returnable Items:

Bodysuits
Lingerie & sleepwear
Jewelry
Accessories

Refund Process

Returns will be processed within 7 days upon receipt of your package. Once your return is received and inspected, we will notify you via email whether your return is approved. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment, which may take up to a week.

Late or Missing Refund

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank, as there is often some processing time before a refund is posted.

If you have done all of this and still have not received your refund, please contact us at [email protected].

Sale Items

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you may receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to them to give to you later, we will provide information about the return and send a refund to the gift giver.

Shipping

To return your product, you should mail your product to:

393 seminole CIR, Onalaska, Texas 77360

Depending on where you live, the time it may take for the exchanged product to reach you may vary.

If you are shipping an item over $75, we recommend using a tracking shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.